We prefer you to contact by Email: [email protected]
Call us 24/7 in Australia: 1800 847 243
Australia: +61-7-3186 1467
India: +91-7598 338 336
Customer Service Manager Australia ANZSCO 149212:
Description
Plans, administers and reviews customer services and after-sales services, and maintains sound customer relations.
Skill Level
2
Alternative Titles
Group: 1492 Call or Contact Centre and Customer Service Managers
Description
organise and control the operations of call or contact centres, review customer services, and maintain sound customer relations.
Tasks
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Occupations in this Group