ICT Customer Support Officer Australia

ICT Customer Support Officer Australia ANZSCO 313112:

  • Are you an  ICT Customer Support Officer? Are you planning for Australian immigration?
  • If you would like to immigrate to Australia as an  ICT Customer Support Officer   , you will need to first decide which visa would be a suitable visa for you to apply.
  • Please check if your selected occupation is on any one of the skilled occupation lists
  • If your occupation is on any one of the lists, you may be eligible to apply for an Australian migration visa.

 

ICT Customer Support Officer Australia ANZSCO 313112:

Description

Provides support, education and guidance in the deployment and maintenance of computer infrastructure and the diagnosis and resolution of technical problems and issues. May work in a call centre.

Skill Level

2

Alternative Titles

  • ICT Help Desk Officer
  • ICT Help Desk Technician
  • Systems Support Officer

Specialisations

  • Network Support Technician
  • Operator Command Support Systems (Army)

 

Group: 3131 ICT Support Technicians

Description

provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.

Tasks

  • determining software and hardware requirements to provide solutions to problems
  • responding to inquiries about software and hardware problems
  • adapting existing programs to meet users’ requirements
  • installing and downloading appropriate software
  • ensuring efficient use of applications and equipment
  • implementing computer networks
  • designing and maintaining websites
  • repairing and replacing peripheral equipment such as terminals, printers and modems
  • may work in a call centre

 

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:

NZ Register Diploma (ANZSCO Skill Level 2) At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.

 

Occupations in this Group
  • 313111 Hardware Technician
  • 313112 ICT Customer Support Officer
  • 313113 Web Administrator
  • 313199 ICT Support Technicians nec

 

 

 

 

Testimonials

This is what some of our clients have said in summary about our Australian Immigration services:

  • “Anna is a friend in need and an immigration agent with supreme proficiency: a reliable professional, fully confident, sincere and amicable gentleman”
  • “A very personalized professional assistance…”
  • “Highly knowledgeable, proactive and willing to go the extra mile to get job done”
  • “I believe the visa was only granted due to the hard work and dedication Anna put into my application.”
  • “His response and way of working towards queries resolutions was outstanding.”
  • “I would highly recommend his service where you will be guaranteed 100% .”
  • “Anna means big brother and he is one of the most trusted and honest people I have communicated with”
  • “Very professional, knowledgeable and timely”
  • “Dr. Anna is the best possible person you can trust…Very Professional, ethical, fast and responsive…”
  • “Best Visa Advisor!!!”
  • “My words cannot describe the gratitude for your services”
  • “He is very thorough and professional in his approach!”
  • “Anna was wonderful, helping me and my employer with my RSMS”
  • “Anna has always been very approachable and patient in answering all my questions. He is very knowledgeable and a very friendly person. His approach toward the case is very honest and professional.”
  • “He is a motivated and responsible person with a high degree of integrity.”
  • “We could not have been more impressed with the standard and quality of your service.”
  • “Looking for a guide to help you file Permanent Residency in Australia – Anna beats everyone in all aspects!!”
  • “He is a very professional person whom we can trust.”
  • “Anna is the most patient migration agent I have ever met.”
  • “I am absolutely delighted with his professional advice and prompt response to my queries”
  • “Visa help Australia is undoubtedly the best Immigration Services for Australia & Dr. Annathurai is one of the best immigration consultants”
  • “I could not have imagined any other agent other than Anna to handle my case. He is very professional and extremely fast.”
  • “He was extremely thorough, knowledgeable and professional every step of this process”
  • “A true, genuine and honest person!!!”
  • “Professional with a personal touch”
  • “He is a very genuine and honest individual and I’d highly recommend Dr. Anna”
  • “A trusted partner in your pursuit and a thorough Professional – He is more concerned about the timeliness on your VISA application than you would be worried about it. “
  • “Anna has always delivered clear, concise, accurate, timely information and realistic options”
  • “He is very professional and very honest.”
  • “Anna is very professional, honest and a hard worker”
  • “Anna always patiently answered all my queries…”
To read other testimonials: please visit our testimonials page