Information Officer Australia

Information Officer Australia  ANZSCO  541211:

• Are you an Information Officer? Are you planning for  Australian immigration?
• If you would like to  immigrate to Australia  as an  Information Officer,  you will need to first decide which visa would be a suitable visa for you to apply.
• Please check if your selected occupation is on any one of the skilled occupation lists
• If your occupation is on any one of the lists, you may be eligible to apply for an Australian migration visa.

Information Officer Australia ANZSCO  541211:

Description

Responds to personal, written and telephone inquiries and complaints about the organisation’s goods and services, provides information and refers people to other sources.

Skill Level

4

Group: 5412 Information Officers

Description

Information Officers respond to personal, written and telephone inquiries and complaints about the organisation’s goods and services, provide information and refer people to other sources.

Tasks

• answering inquiries about goods and services, and providing information about their availability, location, price and related issues
• responding to inquiries about problems and providing advice, information and assistance
• recording information about inquiries and complaints
• referring complex inquiries to team leaders or expert advisers
• issuing relevant forms, information kits and brochures to interested parties
• accessing and operating computer network systems and communication systems such as public address and paging systems
• may refer inquiries to other sources

Skill Level

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Certificate II or III (ANZSCO Skill Level 4)

In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)

At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Occupations in this Group

• 541211 Information Officer