You do not need to use a migration agent to lodge a visa application. However, if you choose to use an agent, the Department of Home Affairs (www.homeaffairs.gov.au) recommends that you use a registered migration agent.
Please click this link to search for a registered migration agent outside Australia https://www.mara.gov.au/search-the-register-of-migration-agents/
Who are Registered Migration Agents?
A registered migration agent will:
The registered migration agent cannot guarantee your application will be successful as the decision is made by the Department, cannot help you get a visa if you do not meet the visa requirements and cannot guarantee faster processing of your application as it depends on a number of factors.
Your registered migration agent should:
All registered migration agents must follow the Code of Conduct for agents and must meet the obligations set out in the Code of Conduct.
The code of conduct details the professional and ethical standards for registered migration agents.
When you sign a contract, your registered migration agent must give you a copy of the Consumer Guide.
The Consumer Guide includes a summary of the Code, what you can expect from your agent, what the Office of the MARA does, and how you can complain to them if you need to.
For further information please refer to the Office of the MARA website www.mara.gov.au
What is immigration assistance?
A person gives immigration assistance if he or she uses, or claims to use, his or her knowledge or experience in migration procedure to assist a person with matters related under the Migration Act 1958 by:
Immigration assistance does not include simply filling in an application form, translating or interpreting or passing on information about an application without comment or explanation.
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